Refund Policy
This policy covers the one-time Pro listing on ToolFinder. It is not a subscription.
Last updated: 2026-10-28
What you are buying
The Pro listing costs $9.9 USD. It is a one-time payment. It does not auto-renew, and there is no later charge to cancel.
Pro is a promotional placement on ToolFinder: expedited review, featured or highlighted placement on this site, and a permanent listing if we publish it. It is not a promise of backlinks or search rankings.
The Sponsor plan is not sold online. This policy covers the Pro payment. See pricing for the plans.
Payments are taken by our payment partner, the Merchant of Record. That partner handles the charge and any sales tax. We do not store your card number.
When you receive a full refund
Email us within 14 days of the payment and we will refund the full $9.9 if either of these is true:
- your listing has not yet been reviewed or published as a Pro listing, or
- we reject the submission
After the listing is live
Once the featured Pro listing is live on ToolFinder, a refund is at our discretion. Email us and tell us what happened. We will reply.
How to request a refund
Email support@gettoolfinder.com. Use the address on your account, or include that address in the message, and include:
- the product name
- the date of the payment
- any order or payment reference from the payment partner
How the refund is paid
The payment partner returns the refund to the original payment method. We cannot send it to a different card. How long it takes to appear depends on the payment partner and your bank.
Contact
ToolFinder is operated by Max Wang, an individual developer based in Shanghai, China. ToolFinder is not a company.
Email support@gettoolfinder.com.
See also the Terms of Service and Privacy Policy.